Employment Opportunities

Summary

Reporting to the Underwriting Manager and operating within guidelines established in the NIAC / ANI underwriting manual, performs risk selection and pricing on renewals, new business and endorsements.  Reviews renewal and new business quotes prior to issuance. Makes marketing calls to members and brokers on an as needed basis. This position requires a great deal of creativity and latitude. Makes some marketing calls to members and brokers on an as needed basis.  The requirements listed below are representative of the knowledge, skill, and/or ability required but are not all inclusive. Prior experience working remote out of a home office is required for remote positions.

Responsibilities

The Associate Underwriter responsibilities include but are not limited to:

• Assess and price renewals, new business and endorsements according to guidelines outlined in the underwriting manual and within their authority level. Lines of business to underwrite include general liability, auto liability and physical damage, improper sexual conduct, liquor liability, employee benefits liability, umbrella, property and crime, social service professional liability, directors’ & officers, employment practices liability and accident.
• Prepare the underwriting and rating work-up on renewal policies and new business as assigned. Such work-up to include but is not limited to:
• Select and/or verify class code and premium base and rating exposure
• Calculate final premium including specialty charges (special events and additional insureds)
• Determine appropriate credits and/or debits to obtain a fair and sustained premium for risk
• Determine coverage forms and necessary endorsements
• Effectively communicate to broker quote conditions
• Provide accurate documentation in the file and/or in electronic notes of underwriting thought process
• Ability to think outside of the box and develop solutions for our members that address their specific insurance needs
• A personal commitment to providing Inspired Service in every internal and external client engagement
• Provide customer service by responding promptly and courteously to all requests for information
• Ensure timely and accurate preparation for issuance of policies
• Effectively communicate company standards, mission, underwriting guidelines, and requirements to brokers and/or members
• Provide accurate documentation in the file and/or in electronic notes of underwriting thought process
• Order/review inspection reports to assess risk quality and to confirm exposure base accuracy
• Actively manage assigned book of business. Responsible for achieving company renewal retention ratio goal on a monthly basis in addition to company profitability goals
• Accurate and timely processing of endorsements
• Appropriately refer accounts exceeding authority level
• Actively manage relationships with assigned brokers, customers and members.
• Ensure that information available from internal and external resources is properly integrated into underwriting decision making
• Ensure that referral guidelines are properly followed regarding all lines of business underwritten
• Provides training and mentoring for other members of the Insurance Operations team when required
• Miscellaneous tasks – Any and all assignments related to the insurance operations department as requested
• Some travel required

Required Skills

• Must possess a moderate understanding of property and casualty insurance coverages; familiarity with ISO commercial class codes is required
• Knowledge of underwriting principles and processes is required
• Solid mathematical aptitude
• Proficient verbal and written communication skills
• Ability to work independently with little direct supervision and within a team environment as needed
• Basic to intermediate skills with Excel, Word, Outlook and Power Point
• Candidate should be organized and able to multi-task, provide follow-up and manage a significant book of business
• Strong customer service skills and a professional attitude are required
• Candidate should posses excellent written and verbal communication skills, and sharp attention to detail.
• Assist with training and development of less experienced staff.
• While performing the duties of this job, the employee is required to bend and/or reach or sit for up to 3 hours at a time
• Ability to deliver results in a fast-paced environment
• The employee must occasionally lift/and or move up to 10-20lbs
• Must have adequate vision (with corrective lenses if needed) to clearly view computer screen
• Must have adequate hearing to perform job tasks

Experience

• 2-4 years related work experience as Associate Underwriter or Commercial CSR or 5 years as an Underwriting Assistant/Support Specialist or equivalent preferred
• Experience in a multi-state and multi-line commercial insurance environment preferred
• Prior experience working remotely from a home office 100% of the time is required for remote positions

Education

• 4-year degree (or directly-related equivalent experience) preferred
• CIC, AINS or comparable designations preferred

If you are interested in applying for a position, please submit your resume and a cover letter that tells us why you want to work for AMS, a member of the Nonprofits Insurance Alliance Group via email at jobs@insurancefornonprofits.org  or fax at 831-621-6090.

If you are interested in applying for a position, please submit your resume and a cover letter that tells us why you want to work for AMS, a member of the Nonprofits Insurance Alliance via our Career Page.

Summary

Reporting to either the Underwriting Manager or the Chief Underwriting Officer and operating within guidelines and authority established in the NIAC/ANI underwriting manual, the Senior Underwriter performs risk selection and pricing on endorsements, renewals, and new business. Reviews new business and renewal quotes prior to issuance. Makes marketing calls to members and brokers on an as needed basis. This position requires a great deal of creativity and latitude. Prior experience working remote out of a home office is required for remote positions.

Responsibilities

The Senior Underwriter’s responsibilities include but are not limited to:

• Assess and price all endorsements (beyond authority of underwriting assistant), renewals, and new business according to guidelines and authority as outlined in the underwriting manual. Lines of business to underwrite include general liability, auto liability and physical damage, improper sexual conduct, liquor liability, employee benefits liability, umbrella, property and crime, social service professional liability, and accident.
• Prepare the underwriting and rating work-up on all renewal and new business policies.  Such work-up to include but is not limited to:
  • Select and/or verify class code and premium base and rating exposure
  • Calculate final premium including specialty charges (special events and additional insureds)
  • Determine appropriate credits and/or debits to obtain a fair and sustained premium for risk
  • Determine all coverage forms and necessary endorsements
  • Effectively communicate to broker quote conditions
  • Provide accurate documentation in the file and/or in electronic notes of underwriting thought process
  • Ability to think outside of the box and develop solutions for our members that address their specific insurance needs
• A personal commitment to providing Inspired Service in every internal and external client engagement
• Provide customer service by responding promptly and courteously to all requests for information
• Ensure timely and accurate preparation and issuance of policies issuance. Effectively communicate company standards, mission, underwriting guidelines, and requirements to brokers and/or members
• Provide accurate documentation in the file and/or in electronic notes of underwriting thought process.
• Order/review inspection reports to assess risk quality and to confirm exposure base accuracy
• Actively manage assigned book of business.  Responsible for achieving company renewal retention ratio goal and amount of new business written on a monthly basis in addition to company profitability goals
• Actively manage relationships with assigned brokers, customers and members
• Ensure that information available from internal and external resources is properly integrated into underwriting decision making
• Ensure that referral guidelines are properly followed regarding all lines of business underwritten.
• Any and all assignments related to the insurance operations department as requested by the director or vice president of insurance operations
• Provides training and mentoring for other members of the Insurance Operations team when require
• Some travel required

Required Skills

• Strong technical P&C underwriting knowledge and skills
• Advanced knowledge of ISO commercial class codes and CLM rules, forms, rating and regulatory requirements.
• Advanced knowledge of NIAG polices and coverages and how they differ from competitor’s forms and coverages
• Very strong knowledge of underwriting and pricing principles and the ability to use this knowledge to make underwriting and pricing decisions with little oversight
• Results-oriented, self-motivated problem solver with excellent verbal and written communication skills
• Consistent customer service focus for members and brokers
• Ability to organize and prioritize workload with little supervision and efficiently make sound business decisions within level of authority
• Capacity to manage multiple tasks in response to both written and verbal requests
• PC literate. Basic to intermediate skills with Word, Outlook and Power Point
• Intermediate skills in Excel

• Should expect to assist with training and development of less experienced staff.  This includes the ability to do formal and informal training sessions/classes
• Candidate should possess excellent written and verbal communication skills, and sharp attention to detail.  This includes strong documentation skills
• Ability to collaborate with other staff members and external constituents.
• While performing the duties of this job, the employee is required to climb, stoop, bend, reach or sit for up to 3 hours at a time
• The employee must occasionally lift/and or move up to 20lbs

• Must have adequate vision (with corrective lenses if needed) to clearly view computer screen.

• Must have adequate hearing to perform job tasks

Experience

• 2-4 years experience as an Senior Underwriter or minimum of 5 years as Underwriter II or equivalent required
• Experience in a multi-state and multi-line commercial insurance environment preferred
• Prior experience working remotely from a home office 100% of the time is required for remote positions

Education

• B.A. or B.S. degree in Business or Insurance strongly preferred (or directly-related equivalent experience required)
• CPCU, CIC, ARM or comparable designations preferred

If you are interested in applying for a position, please submit your resume and a cover letter that tells us why you want to work for AMS, a member of the Nonprofits Insurance Alliance via our Career Page.

Summary

Reporting to the Underwriting Manager and operating within guidelines established in the NIAC / ANI underwriting manual, performs risk selection and pricing on new business, renewals and endorsements.  Reviews new business and renewal quotes prior to issuance. Makes marketing calls to members and brokers on an as needed basis. This position requires a great deal of creativity and latitude. Makes some marketing calls to members and brokers on an as needed basis.  The requirements listed below are representative of the knowledge, skill, and/or ability required but are not all inclusive. Prior experience working remote out of a home office is required for remote positions.

Responsibilities

The Underwriter I responsibilities include but are not limited to:

• Assess and price new business, renewals and endorsements according to guidelines and authority as outlined in the underwriting manual. Lines of business to underwrite include general liability, auto liability and physical damage, improper sexual conduct, liquor liability, employee benefits liability, umbrella, property and crime, social service professional liability, directors’ & officers, employment practices liability and accident
• Prepare the underwriting and rating work-up on all new business and renewal policies as assigned. Such work-up to include but is not limited to:
  • Select and/or verify class code and premium base and rating exposure
  • Calculate final premium including specialty charges (special events and additional insureds)
  • Determine appropriate credits and/or debits to obtain a fair and sustained premium for risk
  • Determine coverage forms and necessary endorsements
  • Effectively communicate to broker quote conditions
  • Provide accurate documentation in the file and/or in electronic notes of underwriting thought process
  • Ability to think outside of the box and develop solutions for our members that address their specific insurance needs
• A personal commitment to providing Inspired Service in every internal and external client engagement
• Provide customer service by responding promptly and courteously to all requests for information
• Ensure timely and accurate preparation for issuance of policies
• Effectively communicate company standards, mission, underwriting guidelines, and requirements to brokers and/or members
• Provide accurate documentation in the file and/or in electronic notes of underwriting thought process.
• Order/review inspection reports to assess risk quality and to confirm exposure base accuracy
• Actively manage assigned book of business. Responsible for achieving company renewal retention ratio goal and amount of new business written on a monthly basis in addition to company profitability goals
• Actively manage relationships with assigned brokers, customers and members.
• Ensure that information available from internal and external resources is properly integrated into underwriting decision making
• Ensure that referral guidelines are properly followed regarding all lines of business underwritten
• Provides training and mentoring for other members of the Insurance Operations team when required
• Miscellaneous tasks – Any and all assignments related to the insurance operations department as requested
• Some travel required

Required Skills

• Strong technical P&C underwriting knowledge and skills
• Intermediate knowledge of ISO commercial class codes and CLM rules, forms, rating and regulatory requirements
• Strong knowledge of NIA polices and coverages and how they differ from competitor’s forms and coverages.
• Strong knowledge of underwriting and pricing principles and the ability to use this knowledge to make underwriting and pricing decisions with little oversight
• Results-oriented, self-motivated problem solver with excellent verbal and written communication skills
• Consistent customer service focus for members and brokers
• Ability to organize and prioritize workload with little supervision and efficiently make sound business decisions within level of authority
• Capacity to manage multiple tasks in response to both written and verbal requests
• PC literate. Basic to intermediate skills with Word, Outlook and Power Point.  Intermediate skills in Excel
• Should expect to assist with training and development of less experienced staff.  This includes the ability to do formal and informal training sessions/classes
• Candidate should possess excellent written and verbal communication skills, and sharp attention to detail. This includes strong documentation skills
• Ability to collaborate with other staff members and external constituents
• While performing the duties of this job, the employee is required to climb, stoop, bend, reach or sit for up to 3 hours at a time.  The employee must occasionally lift/and or move up to 20lbs
• Must have adequate vision (with corrective lenses if needed) to clearly view computer screen
• Must have adequate hearing to perform job tasks

Experience

• 2-4 years working as an Underwriter I or have minimum 5 years as Commercial CSR or Associate Underwriter or equivalent preferred

• Experience in a multi-state and multi-line commercial insurance environment preferred
• Prior experience working remotely from a home office 100% of the time is required for remote positions

Education

• 4-year degree (or directly-related equivalent experience) preferred
• CIC, AU, AINS or comparable designations preferred

If you are interested in applying for a position, please submit your resume and a cover letter that tells us why you want to work for AMS, a member of the Nonprofits Insurance Alliance via our Career Page.

Summary

Under the supervision of the Underwriter Manager, and within guidelines established in the NIAC/ANI underwriting manual, the Underwriting Support Specialist provides clerical and administrative assistance to the Insurance Operations department. This is a full-time seasonal position that can be performed fully remote or out of our main office in Santa Cruz, CA.  The requirements listed below are representative of the knowledge, skill, and/or ability required but are not all inclusive.

Responsibilities

• A personal commitment to providing Inspired Service in every internal and external client engagement
• Provide customer service by responding promptly and courteously to all requests for information
• Effectively communicate company standards, mission, underwriting guidelines, and requirements to brokers and/or members
• Managing the underwriting inbox, including but not limited to app clearance, inspection filings, etc
• Rating new and renewal accounts
• Policy issuance, including ordering inspections
• Endorsement processing
• Mail distribution//returned mail
• Loss run requests
• MVR/Specialized ID Cards/Certificate requests
• Diary item follow ups
• Renewal app follow up
• Process automatic renewals/applications and notices
• Develops amicable working relationships with underwriters/agents and handles some agent special service requests
• Department meeting set up and note taking
• Develops amicable working relationships with underwriters/agents and handles some agent special service requests
• Training/Mentoring:  Provides training and mentoring for other members of the Insurance Operations team when required
• Miscellaneous tasks – Any and all assignments related to the insurance operations department as requested by the Underwriting Manager or Chief Underwriting Officer

Required Skills

• 2 or more years commercial multi-line rating experience required
• Working knowledge of ISO classifications for Commercial GL, Auto and BPP
• PC/Windows literate with basic Internet knowledge required
• Excellent interpersonal and communication skills, both orally and in writing
• Ability to analyze situations accurately and adopt an effective course of action
• Ability to work in a paperless work environment
• MS Word and Outlook experience required
• Ability to work in a fast-paced business environment
• Capacity to successfully manage multiple tasks
• Ability to work alone and as a team member
• 45-50 net words per minute typing/data entry speed
• Ability to collaborate with other staff members and external constituents
• Interest and commitment to our mission and to inspired service
• While performing the duties of this job, the employee is regularly required to bend, reach, or sit for up to 3 hours at a time
• The employee must occasionally lift and/or move up to 20 pounds
• Must have adequate vision (with corrective lenses if needed) to clearly view computer screen
• Must have adequate hearing to perform job tasks

Experience

• 1-3 years clerical office experience, preferably in commercial insurance field

Education

• 4-year degree (or directly-related equivalent experience) preferred
• CISR, AIS or Intro insurance courses preferred

If you are interested in applying for a position, please submit your resume and a cover letter that tells us why you want to work for AMS, a member of the Nonprofits Insurance Alliance via our Career Page.

Summary

The Webmaster reports to the Creative & Digital Lead and is a full-time position in our marketing department.  This position works out of the main office in Santa Cruz, CA or can be a remote, work from home position. Prior experience working remotely from a home office 100% of the time is required if the candidate works remote.  The Webmaster is responsible for maintaining several web properties and marketing systems for the organization.

About Us

NIA is a mission-driven organization that has been a pioneer in creating alternative business models to solve society’s toughest problems. 21,000+ nonprofit organizations in 32 states and the District of Columbia rely on us for insurance and risk management. NIA is comprised of four 501(c)(3) organizations:

• Nonprofits Insurance Alliance of California (NIAC) was founded in 1988 to provide liability and property insurance to 501(c)(3) nonprofits in California.
• Alliance of Nonprofits for Insurance, Risk Retention Group (ANI) was founded in 2000 to provide liability insurance to 501(c)(3) nonprofits with locations outside California.
• National Alliance of Nonprofits for Insurance (NANI) was founded in 2000 to provide property reinsurance.
• Alliance Member Services (AMS) was founded in 2000 to provide staff, services and support to the other three cooperatives.

Responsibilities (included but are limited to)

• Administer all websites including performance monitoring and improvements, website security, server/system updates
• Manage website changes, coordinating with designers, content providers, brand manager, business managers, and IT department
• Collaborate with editorial and online companion resources
• Manage technical aspects of marketing automation platform
• Performs miscellaneous job-related duties as assigned

Required Skills

• Frontend website development (HTML, CSS, JS, PHP, PSD)
• Website hosting (AWS, Rackspace or similar)
• CMS (WordPress, Hubspot or similar)
• Marketing automation (Hubspot, Pardot or similar)
• Webmaster tools (Google Analytics, Tag Manager)
• Adobe Creative Suite
• Self-motivated and able to work independently
• Professional manner and attention to detail and quality
• Ability to adapt to changing priorities
• While performing the duties of this job, the employee is regularly required to bend, reach or sit for up to 3 hours at a time
• Must have adequate vision (with corrective lenses if needed) to clearly view computer screen
• Must have adequate hearing to perform job tasks

Experience

• 10+ years managing and building websites required
• Insurance, finance or similar sector experience preferred
• Experience managing website redesigns
• In-depth knowledge of web design and maintenance
• Ability to work independently and in collaboration with others
• Experience working in a member or mission-driven organization preferred
• Experience with commerce or transactional sites preferred

Education

Degree in computer science, information systems, or a related field/related coursework

Process

If you are interested in applying for a position, please submit your resume and a cover letter that tells us why you want to work for AMS, a member of the Nonprofits Insurance Alliance via our Career Page.