Employment Opportunities

Summary

Reporting to the VP of Communications & Marketing, the Marketing Communications Writer/Editor will play a key role as a member of the communications team. The Marketing Communications Writer/Editor crafts copy to support all lines of business, promoting the organization’s services to different audiences, including nonprofit members and insurance brokers. This position works closely with the rest of the marketing team, and stakeholders, to ensure creative concepts, campaigns, and executions meet brand standards and organizational objectives.

Location

Santa Cruz, CA

Essential Duties and Responsibilities

• Develop a broad-range of high-quality short-and long-form content, which includes brochures, case studies, contributed articles, executive communications, newsletters, presentations, press releases, social media posts, video scripts, website copy, company magazine and white papers
• Create and manage the editorial content calendar and content development:
• Ideation process for new stories
• Plan story priorities based on editorial news cycles and corporate initiatives
• Works with subject-matter experts to organize, plan and write content for outgoing emails and blogs
• Writes and edits various documents in draft and final form, including reports, newsletters, op-ed articles, press releases, educational materials, annual report, internal communications and oversees final edit of website content
• Plans and executes all email marketing communications, including scheduling, writing, completion, releasing to brokers and members and general oversight
• Establishes methods and metrics for effective communications; monitors, analyses and interpret metrics, and make recommendations based on data (this responsibility to be assumed as time permits)
• Story-level editing (structure, voice, tone) and sentence-level editing (grammar, punctuation, syntax).
• Ensure all copy communicates a consistent voice and style throughout all forms of communication
• Self-edit and proofread written assets prior to delivery
• Assist Marketing & Communications Specialist with video and print production as needed
• Demonstrate agile writing capability to adjust copy to effectively deliver messages to support various business needs. Examples include editing brand copy to meet shorter, digital requirements.
• In conjunction with the VP of Communications & Marketing, manage the company blog and develop new content for it
• Work closely with internal departments to understand their goals, align content to support those goals, and help them use it efficiently
• Ensure adequate and appropriate stakeholder reviews on content before publication
• Use metrics and analytics to drive original content and campaign performance
• Provide suggestions around copy framework to distribute content into other channels (such as paid search, syndication, social)
• Build relationships with content creators across the company to support their efforts, scale content creation, document best practices, increase distribution and coordinate topics to eliminate duplication
• Ability to work full-time from our main office in Santa Cruz, CA.
• While performing the duties of this job, the employee is regularly required to bend, reach or sit for up to 3 hours at a time.
• May occasionally lift and/or move up to 10-20 lbs.
• Must have adequate vision (with corrective lenses if needed) to clearly view computer screen.
• Must have adequate hearing to perform job tasks
• Other duties as assigned

Requirements

• Bachelor’s degree or equivalent level of work experience
• Exceptional writing and communication skills, including social media content
• Demonstrable interview and storytelling skills
• 5-7 years in writing and editorial role at an agency, media, publisher or branded content studio; or within a content-driven corporate communications team
• Excellent story sense: an eye for identifying, building and publishing great stories that are relevant to readers, and drive conversations and engagement
• Ability to write in varied voices from irreverent commentary to standard corporate communication
• Passionate about meeting deadlines and managing multiple priorities

Additional Qualifications

• Excels in working in a fast-paced environment with a high degree of change
• Experience with, or a strong understanding of, the legal and operational constraints of creating content
• Great project management skills
• Experience working with video, slideshows, interactive and other asset types
• A passion for process and organization
• Action-oriented nature and willingness to tackle challenges; proactively seeks opportunities
• Strong interpersonal skills that create lasting relationships and encourage teamwork. Candidate should be a collaborative team player who easily gains trust and support of peers

Process

If you are interested in applying for a position, please submit your resume and a cover letter that tells us why you want to work for AMS, a member of the Nonprofits Insurance Alliance Group via email at jobs@insurancefornonprofits.org.

Summary

Under supervision of the Underwriting Manager, and within guidelines and authority established in the NIAC/ANI underwriting manual, the Senior Underwriter performs risk selection and pricing on endorsements, renewals, and new business. Reviews new business and renewal quotes prior to issuance. Makes marketing calls to members and brokers on an as needed basis. This position requires a great deal of creativity and latitude.

Responsibilities

The Senior Underwriter’s responsibilities include but are not limited to:

• Assess and price all endorsements (beyond authority of underwriting assistant), renewals, and new business according to guidelines and authority as outlined in the underwriting manual. Lines of business to underwrite include general liability, auto liability and physical damage, improper sexual conduct, liquor liability, employee benefits liability, umbrella, property and crime, social service professional liability, and accident.
• Prepare the underwriting and rating work-up on all renewal and new business policies.  Such work-up to include but is not limited to:
• Select and/or verify class code and premium base and rating exposure
• Calculate final premium including specialty charges (special events and additional insureds)
• Determine appropriate credits and/or debits to obtain a fair and sustained premium for risk
• Determine all coverage forms and necessary endorsements
• Effectively communicate to broker quote conditions
• Provide accurate documentation in the file and/or in electronic notes of underwriting thought process
• Ability to think outside of the box and develop solutions for our members that address their specific insurance needs
• A personal commitment to providing Inspired Service in every internal and external client engagement
• Provide customer service by responding promptly and courteously to all requests for information
• Ensure timely and accurate preparation and issuance of policies issuance. Effectively communicate company standards, mission, underwriting guidelines, and requirements to brokers and/or members.
• Provide accurate documentation in the file and/or in electronic notes of underwriting thought process.
• Order/review inspection reports to assess risk quality and to confirm exposure base accuracy.
• Actively manage assigned book of business.  Responsible for achieving company renewal retention ratio goal and amount of new business written on a monthly basis in addition to company profitability goals.
• Actively manage relationships with assigned brokers, customers and members
• Ensure that information available from internal and external resources is properly integrated into underwriting decision making.
• Ensure that referral guidelines are properly followed regarding all lines of business underwritten.
• Any and all assignments related to the insurance operations department as requested by the director or vice president of insurance operations.
• Provides training and mentoring for other members of the Insurance Operations team when required
• Some travel required.

Required Skills

• Strong technical P&C underwriting knowledge and skills.
• Advanced knowledge of ISO commercial class codes and CLM rules, forms, rating and regulatory requirements.
• Advanced knowledge of NIAG polices and coverages and how they differ from competitor’s forms and coverages.
• Very strong knowledge of underwriting and pricing principles and the ability to use this knowledge to make underwriting and pricing decisions with little oversight
• Results-oriented, self-motivated problem solver with excellent verbal and written communication skills.
• Consistent customer service focus for members and brokers.
• Ability to organize and prioritize workload with little supervision and efficiently make sound business decisions within level of authority.
• Capacity to manage multiple tasks in response to both written and verbal requests.
• PC literate. Basic to intermediate skills with Word, Outlook and Power Point. Intermediate skills in Excel.
• Should expect to assist with training and development of less experienced staff.  This includes the ability to do formal and informal training sessions/classes.
• Candidate should possess excellent written and verbal communication skills, and sharp attention to detail.  This includes strong documentation skills.
• Ability to collaborate with other staff members and external constituents.
• While performing the duties of this job, the employee is required to climb, stoop, bend, reach or sit for up to 3 hours at a time.  The employee must occasionally lift/and or move up to 20lbs.
• Must have adequate vision (with corrective lenses if needed) to clearly view computer screen.
• Must have adequate hearing to perform job tasks.

Experience

• Minimum 8 years experience as an Underwriter in a multi-state and multi-line commercial insurance environment required.

Education

• B.A. or B.S. degree in Business or Insurance strongly preferred (or directly-related equivalent experience required).

If you are interested in applying for a position, please submit your resume and a cover letter that tells us why you want to work for AMS, a member of the Nonprofits Insurance Alliance Group via email at jobs@insurancefornonprofits.org.

Summary

Under the supervision of the Underwriting Manager, and within guidelines established in the NIAC / ANI underwriting manual, performs risk selection and pricing on new business, renewals and endorsements.  Reviews new business and renewal quotes prior to issuance. Makes marketing calls to members and brokers on an as needed basis. This position requires a great deal of creativity and latitude. Makes some marketing calls to members and brokers on an as needed basis.  The requirements listed below are representative of the knowledge, skill, and/or ability required but are not all inclusive.

This position will either be based in our main office in Santa Cruz, CA or a remote, work from home position. If this position is a remote, work from home, prior experience working remotely from a home office 100% of the time is required.

Responsibilities

The Underwriter responsibilities include but are not limited to:

• Assess and price new business, renewals and endorsements (beyond authority of underwriting assistant) according to guidelines and authority as outlined in the underwriting manual. Lines of business to underwrite include general liability, auto liability and physical damage, improper sexual conduct, liquor liability, employee benefits liability, umbrella, property and crime, social service professional liability, directors’ & officers, employment practices liability and accident.
• Prepare the underwriting and rating work-up on all new business and renewal policies as assigned. Such work-up to include but is not limited to:
• Select and/or verify class code and premium base and rating exposure
• Calculate final premium including specialty charges (special events and additional insureds)
• Determine appropriate credits and/or debits to obtain a fair and sustained premium for risk
• Determine coverage forms and necessary endorsements
• Effectively communicate to broker quote conditions
• Provide accurate documentation in the file and/or in electronic notes of underwriting thought process
• Ability to think outside of the box and develop solutions for our members that address their specific insurance needs
• A personal commitment to providing Inspired Service in every internal and external client engagement
• Provide customer service by responding promptly and courteously to all requests for information
• Ensure timely and accurate preparation and issuance of policies. Effectively communicate company standards, mission, underwriting guidelines, and requirements to brokers and/or members
• Provide accurate documentation in the file and/or in electronic notes of underwriting thought process.
• Order/review inspection reports to assess risk quality and to confirm exposure base accuracy
• Actively manage assigned book of business. Responsible for achieving company renewal retention ratio goal and amount of new business written on a monthly basis in addition to company profitability goals
• Actively manage relationships with assigned brokers, customers and members.
• Ensure that information available from internal and external resources is properly integrated into underwriting decision making
• Ensure that referral guidelines are properly followed regarding all lines of business underwritten
• Provides training and mentoring for other members of the Insurance Operations team when required
• Miscellaneous tasks – Any and all assignments related to the insurance operations department as requested by the Underwriting Supervisor or Vice President of Insurance Operations
• Some travel required.

Required Skills

• Strong technical P&C underwriting knowledge and skills
• Intermediate knowledge of ISO commercial class codes and CLM rules, forms, rating and regulatory requirements
• Strong knowledge of NIAG polices and coverages and how they differ from competitor’s forms and coverages
• Strong knowledge of underwriting and pricing principles and the ability to use this knowledge to make underwriting and pricing decisions with little oversight
• Results-oriented, self-motivated problem solver with excellent verbal and written communication skills
• Consistent customer service focus for members and brokers
• Ability to organize and prioritize workload with little supervision and efficiently make sound business decisions within level of authority
• Capacity to manage multiple tasks in response to both written and verbal requests
• PC literate. Basic to intermediate skills with Word, Outlook and Power Point.  Intermediate skills in Excel.
• Should expect to assist with training and development of less experienced staff.  This includes the ability to do formal and informal training sessions/classes.
• Candidate should possess excellent written and verbal communication skills, and sharp attention to detail. This includes strong documentation skills.
• Ability to collaborate with other staff members and external constituents.
• While performing the duties of this job, the employee is required to climb, stoop, bend, reach or sit for up to 3 hours at a time.  The employee must occasionally lift/and or move up to 20lbs.
• Must have adequate vision (with corrective lenses if needed) to clearly view computer screen.
• Must have adequate hearing to perform job tasks.

Location

• This position is either based in our main office in Santa Cruz, CA or is open to a remote, home office location.
• Some (occasional) travel.

Experience

• Minimum of 5 years working as an Underwriter or 8 years experience as a Senior Underwriting Assistant or equivalent relevant experience required.
• Experience in a multi-state and multi-line commercial insurance environment preferred
• If this position is a remote, work from home position, prior experience working remotely from a home office 100% of the time is required.

Education

• A. or B.S. degree in Business or Insurance strongly preferred (or directly-related equivalent experience required).

If you are interested in applying for a position, please submit your resume and a cover letter that tells us why you want to work for AMS, a member of the Nonprofits Insurance Alliance Group via email at jobs@insurancefornonprofits.org.