When can I expect updates on a claim?

Once you file a claim, NIA will send an acknowledgment stating that the claim is assigned.

Please note that specific claims will determine the expectations and timeframes for results. In some cases, and despite all efforts to the contrary, litigation can take years.

The broker may receive information about a claim’s status, including payment status and important mileposts such as litigation or trial status, upcoming mediations, and coverage.

If you are one of NIA’s large business accounts, a quarterly claims review may be available as an option to you. Contact your broker to discuss scheduling.