When some commercial insurers didn’t meet the needs of these nonprofits, they found a new partner in NIA — an insurer that stands by them, reflects their values, and helps advance their mission to strengthen communities.
Lokai Rose Foundation, Inc. (West Milford, NJ)
“We never had any challenges receiving insurance, but as we expanded our services our previous insurance company wasn’t able to cover everything we provided. At one point, we had two separate insurance companies covering us in order to be protected across our services.
Through NIA, we developed one all-encompassing policy which protects our organization on a new level. We are so grateful!”
— Christina Lokai, Education Director
SAFE Family Justice Centers (Riverside County, CA)
“We’ve experienced challenges in the past with providers that didn’t fully understand the complexities of nonprofit work, especially in trauma-focused fields.
NIA has been different by offering tailored solutions and excellent customer service, making the process straightforward and stress-free.”
— Marshall Hamilton, Interim Executive Director
Metropolitan Performing Arts (Vancouver, WA)
“MPA has had bad experiences with a prior company in that they did not let us know they were discontinuing our policy with adequate notice. We were informed after the fact and had only a few days to try to find another insurer.
NIA has already proved to be the superior company with customer service excellence and immediate responses. Our questions are answered the same day, every time!
NIA is a knowledgeable, honest, transparent, and reliable company that takes good care of its customers. We are treated like we matter, and the response time is unrivaled — as is the customer care. Thank you, NIA, for making us feel safe and protected!”
— Chulina Wheeler, Office Manager
Coastal Arts League (Half Moon Bay, CA)
“Other agencies canceled our liability insurance twice in three years. We had never made a claim and were always prompt with remittances. We were paying 25% more for insurance and received no training or support.
The last time our policy was canceled, I searched online for a nonprofit solution and found NIA.
NIA provides personal attention, educational opportunities, and consistent communication. I recommend this company for any nonprofit organization.”
— Jane Lewis, President & Exhibition Coordinator
Project [BLANK] (San Diego, CA)
“We found that many insurers struggled to understand or accommodate the complexity of our programming, especially projects involving public space permits, freelance artists, and fluid performance environments. Coverage was either insufficient or prohibitively expensive.
We appreciate how well NIA understands the needs of arts nonprofits. The onboarding process was straightforward, and we’ve found the coverage to be both comprehensive and affordable.
Their staff has been incredibly friendly, responsive, and attentive — taking the time to understand our unique programming and helping us feel supported every step of the way. The peace of mind it provides for our unconventional productions is invaluable.”
— Brendan Nguyen, Executive Director
Why Do Nonprofits Choose NIA for their Insurance?
It’s a lesson that too many nonprofits learn the hard way: Not all insurers are built the same.
Many nonprofits have found their way to NIA with heartbreakingly similar stories of how the for-profit insurance industry treats nonprofits, including:
- “One-size-fits-all” coverage
- Budget-breaking prices
- Dismal customer service
- Policies dropped or nonrenewed without warning
Nonprofits work hard to support their communities, and they need insurance that supports them. That’s why more than 27,000 nonprofits rely on NIA for coverage that’s affordable, dependable, and built with their needs in mind.
