How To Make A Payment

Jump to payments for: Nonprofits • Brokers • Claims

For Nonprofits:

Step 1: Login

  • Log in to the Secure Portal.
  • In the navigation, go to Billing > Make a Payment.
Make A Payment example. Description on page.

Step 2: Make Your Payment

This will take you to the Billing tab of the Member Overview page.

From here, you may make a payment, sign up for Auto Pay, manage payment methods, or download statements.

NIA Member Portal Billing page

Have questions about your bill? Contact the Finance department.

You can also make payments by postal mail.

Claims payments must be made by postal mail.

Nonprofits Insurance Alliance Main Offices:

300 Panetta Avenue
Santa Cruz, CA 95060

Directions

Mailing Address:
P.O. Box 8507
Santa Cruz, CA 95061-8507

Claims Payment Address:
AMS
P.O. Box 8507
Santa Cruz, CA 95061-8507

Physical Address:
(for packages or overnight checks only)
300 Panetta Avenue
Santa Cruz, CA 95060

Premium Payment Address:
AMS
Department 880739
PO Box 29650
Phoenix, AZ 85038-9650

IMPORTANT! 
Do not send claims payments to the premium remittance address. Doing so will result in misallocation of the payment.

For Brokers:

Step 1: Login

  • Log in to the Secure Portal.
  • In the navigation, go to Billing > Make a Payment.
close-up of broker billing menu on NIA Broker Portal

Step 2: Make Your Payment

This will take you to the Billing tab of the Member Overview page.

From here, you may make an agency payment, make a payment for a member, download statements, and more.

Have questions about your bill? Contact the Finance department.