At Nonprofits Insurance Alliance Group we take service very seriously. Therefore, in the event of a emergency/disaster, to ensure that there is no confusion, below are the instructions that you should keep on file. One of our first priorities during an emergency/disaster will be to establish communication with our brokers. In the event of an emergency/disaster, you can expect to hear from us within 24-48 hours. Rest assured, we have timely electronic storage of all our underwriting, claims, and accounting data stored off site, so in the event of an emergency/disaster at our building, this data is secure.
If you have any questions about this policy, please contact the Group’s Marketing Services Manager, Julie Bernhard, at jbernhard@insurancefornonprofits.org.
If you have not heard from us within 48 hours of an emergency/disaster, the following procedures should be used:
Claims Procedures
Dial 800-856-7759 and follow the prompts.
Underwriting Procedures
Renewal Policies: renewal policies that expire during the day of the emergency/disaster and up to 10 calendar days after that, all expiring coverage is bound as per expiring.
New Business: new business already quoted and the quotes which expire during the day of the emergency/disaster and for up to 10 calendar days after that, these accounts may be bound as per quoted.
Endorsement Requests: endorsement requests received by ANI or NIAC prior to the day of the emergency/disaster coverage will be bound.
New Business: new business not yet quoted cannot be bound.
New Endorsement Requests: new endorsement requests not yet received prior to emergency/disaster cannot be bound.
Accounting/Billing Procedures
All brokers should Hold Off on sending any payments or related financial transactions to us until you receive further instructions from us on how to proceed after the assessment of the disaster.