At Nonprofits Insurance Alliance, we take service very seriously. Therefore, in the event of an emergency/disaster, please refer to the instructions below.
One of our first priorities during an emergency/disaster will be to establish communication with our brokers. In the event of an emergency/disaster, you can expect to hear from us within 24-48 hours. Rest assured, we have timely, off-site electronic storage of all our underwriting, claims, and accounting data. In the event of an emergency/disaster at our building, this data is secure.
If you have not heard from us within 48 hours of an emergency/disaster, use the following procedures:
Claims Procedures
Dial 800-856-7759 and follow the prompts.
Underwriting Procedures
Renewal Policies: Renewal policies that expire during the day of the emergency/disaster and up to 10 more calendar days are bound as per expiring.
New Business: New business already quoted and the quotes that expire during the day of the emergency/disaster and up to 10 more calendar days may be bound as per quoted.
Endorsement Requests: Endorsement requests ANI or NIAC received prior to the day of the emergency/disaster coverage will be bound.
New Business: New business not yet quoted cannot be bound.
New Endorsement Requests: New endorsement requests not yet received prior to emergency/disaster cannot be bound.
Accounting/Billing Procedures
All brokers should SUSPEND sending any payments or related financial transactions to us until you receive further instructions from us on how to proceed after the assessment of the disaster.