Group 2013 Annual Report - page 11

AHead for Insurance. AHeart forNonprofits 11
Any nonprofit that carriesD&O insurance
withus is just a toll-free phone call away
from getting free, unlimited assistancewith
difficult employment situations.
Impactingcase law tohelp thosewho
helpothers
Nonprofits are in the front lines of caring
for many difficult and fragile clients.
Sometimes, evenwhen every best practice
is followed and properly documented,
accidents happen.Wework tomake sure
that nonprofits are not held responsible for
accidents over which they have no control.
We are proud to have achieved five pub-
lished appellate cases (four StateCourt
and oneUSDistrict Court) that have
significantly narrowed plaintiffs’ access to
liability verdicts against nonprofits. In each
of these cases, plaintiffs sought to hold the
nonprofit liable for the negligent actions or
othermisconduct of its vendor or indepen-
dent contractor.
By providing a vigorous defense for our
nonprofit insureds, even through the appel-
late process, we have been increasingly
successful in educating the courts about
the effectivemanner inwhichnonprofits
serve their consumers. This saves precious
time and resources better spent on services,
rather than fighting plaintiffs who bring
nonprofits into lawsuits inwhich they do
not belong.
“WewereaNIACmember for several
years, then triedanother carrierbut ended
upcomingback toNIAC.Weappreciate
thecombinationof excellent coverage,
prompt andcourteousclaimshandling,
andespecially the fact thatwearehelping
strengthen thenonprofit sectorbypur-
chasingour insurance fromacooperative.”
—SarahClapp,GuideDogsof theDesert
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